Terms & conditions

{"time":1785343767216,"blocks":[{"id":"90PCVWJH2z","type":"header","data":{"text":"1. Introduction","level":2}},{"id":"Qbcq6gGmTH","type":"paragraph","data":{"text":"These Terms and Conditions govern the booking and purchase of self-guided walking holidays offered by&nbsp;<strong>Camino Mediterraneo<\/strong>&nbsp;<strong>Malaga SL<\/strong>."}},{"id":"4D5eMpO7UE","type":"paragraph","data":{"text":"By making a booking through our website, you agree to be bound by these Terms and Conditions."}},{"id":"9rEOvki-Vg","type":"paragraph","data":{"text":"Our registered office is located in Benalm\u00e1dena, Spain."}},{"id":"qdacASE3x4","type":"header","data":{"text":"2. Definitions","level":2}},{"id":"1Z7cvIlCUP","type":"list","data":{"style":"unordered","items":[{"content":"Traveller","items":[]},{"content":"El Camino","items":[]},{"content":"Booking Confirmation","items":[]}]}},{"id":"jOk1aio14w","type":"header","data":{"text":"3. Booking and Contract Formation","level":2}},{"id":"aowOn7UqPt","type":"paragraph","data":{"text":"3.1 A booking request does not constitute acceptance by us."}},{"id":"9E3sl_tGtP","type":"paragraph","data":{"text":"3.2 A contract is formed when:"}},{"id":"IyOjvP0g7F","type":"list","data":{"style":"unordered","items":[{"content":"We receive the required payment; and","items":[]},{"content":"We issue a Booking Confirmation.","items":[]}]}},{"id":"H7_fbUO_3N","type":"paragraph","data":{"text":"3.3 The person making the booking confirms that they have authority to accept these Terms on behalf of all travellers included in the booking."}},{"id":"O660nJpeZx","type":"header","data":{"text":"4. Camino Packages","level":2}},{"id":"J38xfkqW-_","type":"paragraph","data":{"text":"4.1 Our Caminos are self-guided walking experiences and do not include a guide unless specifically stated."}},{"id":"i_06r5h7eP","type":"paragraph","data":{"text":"4.2 The holiday package include:"}},{"id":"f6h9Pwzs9S","type":"list","data":{"style":"unordered","items":[{"content":"Accommodation;","items":[]},{"content":"1 piece per person and max. 15 kg. Luggage transfers;","items":[]},{"content":"Route notes, maps and GPS tracks;","items":[]},{"content":"Emergency contact assistance;","items":[]}]}},{"id":"LHq6qSrMNN","type":"paragraph","data":{"text":"4.3 Transport to and from the Camino start and end points is not included."}},{"id":"sdPPEKp-6x","type":"header","data":{"text":"5. Prices","level":2}},{"id":"WFUptyPOdd","type":"paragraph","data":{"text":"5.1 All prices are displayed in Euros (\u20ac) unless otherwise stated."}},{"id":"iMOBZxGwQn","type":"paragraph","data":{"text":"5.2 Prices include applicable taxes where required by law."}},{"id":"JZAPCg6qkA","type":"paragraph","data":{"text":"5.3 We reserve the right to correct pricing errors before a booking is confirmed."}},{"id":"YCuQmSUvq6","type":"header","data":{"text":"6. Deposits and Payments","level":2}},{"id":"bnWUZSmxmV","type":"paragraph","data":{"text":"6.1 It is not possible to book with only a deposit, the full payment is charged when booking."}},{"id":"tHF1GA-bYP","type":"header","data":{"text":"7. Customer Cancellations","level":2}},{"id":"9k5sN1sx5k","type":"paragraph","data":{"text":"7.1 All cancellation requests must be submitted in writing."}},{"id":"eRtr5q-A1s","type":"paragraph","data":{"text":"7.2 Cancellation charges are:"}},{"id":"SbwC_9YByK","type":"list","data":{"style":"unordered","items":[{"content":"Up to 60 days before departure: 25% of total holiday price.","items":[]},{"content":"60 days or less before departure: 100% of total holiday price.","items":[]}]}},{"id":"mAQLXdyibe","type":"paragraph","data":{"text":"7.3 Any non-refundable third-party costs incurred by us may also be deducted where permitted by law."}},{"id":"tj8SP9Hd0V","type":"paragraph","data":{"text":"7.4 We strongly recommend comprehensive travel insurance covering cancellation."}},{"id":"CdVrPvHTka","type":"header","data":{"text":"8. Changes Requested by the Traveller","level":2}},{"id":"aDpWGYv0Ed","type":"paragraph","data":{"text":"8.1 Requests for changes are subject to availability."}},{"id":"h7vu3wUkCg","type":"paragraph","data":{"text":"8.3 We are not obliged to accept requested changes after a booking has been confirmed."}},{"id":"hHoFnywLUS","type":"header","data":{"text":"9. Changes Made by Us","level":2}},{"id":"SOkenyI_FF","type":"paragraph","data":{"text":"9.1 We reserve the right to make minor changes to itineraries when necessary."}},{"id":"9ZEhYfO-B0","type":"paragraph","data":{"text":"9.2 If a significant change becomes necessary before departure, we will inform you as soon as reasonably possible."}},{"id":"SPorbOETqF","type":"paragraph","data":{"text":"9.3 Where required by applicable law, travellers may be entitled to:"}},{"id":"L90QZ7usgN","type":"list","data":{"style":"unordered","items":[{"content":"Accept the change;","items":[]},{"content":"Accept an alternative holiday; or","items":[]},{"content":"Receive a refund.","items":[]}]}},{"id":"KbK-hbPeJV","type":"header","data":{"text":"10. Cancellation by Us","level":2}},{"id":"J9VD-cO-sb","type":"paragraph","data":{"text":"10.1 We may cancel a holiday due to:"}},{"id":"2O_ZijnWrw","type":"list","data":{"style":"unordered","items":[{"content":"Insufficient participants (where applicable);","items":[]},{"content":"Force majeure;","items":[]},{"content":"Safety concerns;","items":[]},{"content":"Circumstances beyond our reasonable control.","items":[]}]}},{"id":"tp51tzSLIH","type":"paragraph","data":{"text":"10.2 Where required by law, you will be offered an alternative holiday or a refund of monies paid."}},{"id":"5pmYyc2waT","type":"paragraph","data":{"text":"10.3 Our liability shall not extend beyond the remedies required under applicable law."}},{"id":"ymhtv1nQkt","type":"header","data":{"text":"11. Fitness and Responsibility","level":2}},{"id":"MSxKaWzIRq","type":"paragraph","data":{"text":"11.1 Travellers are responsible for ensuring they are physically capable of completing the chosen walking holiday."}},{"id":"wycZy8vp5S","type":"paragraph","data":{"text":"11.2 Route grading information is provided as guidance only."}},{"id":"khKk7aqdZp","type":"paragraph","data":{"text":"11.3 Travellers participate at their own risk and must exercise reasonable care and judgement."}},{"id":"P6v6apUyiO","type":"paragraph","data":{"text":"11.4 You are responsible for:"}},{"id":"vAEYm6b_8X","type":"list","data":{"style":"unordered","items":[{"content":"Following local laws and regulations;","items":[]},{"content":"Carrying appropriate equipment and clothing;","items":[]},{"content":"Ensuring personal fitness for the selected route.","items":[]}]}},{"id":"jueL_Gb8rP","type":"header","data":{"text":"12. Medical Conditions","level":2}},{"id":"V8a4WhbBjK","type":"paragraph","data":{"text":"12.1 Travellers must disclose any medical condition that may materially affect participation."}},{"id":"dyNCsu4S1b","type":"paragraph","data":{"text":"12.2 We reserve the right to refuse participation where a condition may create a significant safety risk."}},{"id":"5oyX2h6ZfK","type":"header","data":{"text":"13. Luggage Transfer Service","level":2}},{"id":"PFm_1HRsv6","type":"paragraph","data":{"text":"13.1 Luggage transfers are provided between designated accommodations."}},{"id":"scNi5c5sTx","type":"paragraph","data":{"text":"13.2 Luggage must comply with stated weight\/size limits of 15 kg and max. 1 piece of luggage per person within the dimensions of: 55 x 35 x 25 cm."}},{"id":"30PtA7tbAq","type":"paragraph","data":{"text":"13.3 We are not responsible for:"}},{"id":"oUgr4PsMYY","type":"list","data":{"style":"unordered","items":[{"content":"Cash;","items":[]},{"content":"Passports;","items":[]},{"content":"Electronics;","items":[]},{"content":"Jewellery;","items":[]},{"content":"Valuables placed in transferred luggage.","items":[]}]}},{"id":"t-bpca96Ww","type":"paragraph","data":{"text":"13.4 Travellers should keep essential items with them during walks."}},{"id":"Tvt4diihZV","type":"header","data":{"text":"14. Accommodation","level":2}},{"id":"hcMC8RrJlw","type":"paragraph","data":{"text":"14.1 Accommodation is arranged with independent suppliers."}},{"id":"SKA61Hi_Qb","type":"paragraph","data":{"text":"14.2 Accommodation descriptions are provided in good faith."}},{"id":"hRmQHVoMlQ","type":"paragraph","data":{"text":"14.3 Room allocation remains subject to supplier availability."}},{"id":"Za6vTP9myP","type":"paragraph","data":{"text":"14.4 Equivalent accommodation may be substituted when necessary."}},{"id":"RpkrvF_qf7","type":"header","data":{"text":"15. Travel Insurance","level":2}},{"id":"uenglQ_c99","type":"paragraph","data":{"text":"15.1 Comprehensive travel insurance is strongly recommended and may be mandatory for certain itineraries."}},{"id":"Cb-vxeBRNr","type":"paragraph","data":{"text":"15.2 Insurance should include:"}},{"id":"nPWla1_JqN","type":"list","data":{"style":"unordered","items":[{"content":"Medical expenses;","items":[]},{"content":"Personal accident;","items":[]},{"content":"Emergency repatriation;","items":[]},{"content":"Cancellation cover;","items":[]},{"content":"Loss of luggage.","items":[]}]}},{"id":"ixzGAYCFZN","type":"header","data":{"text":"16. Limitation of Liability","level":2}},{"id":"NlLHwZiWP7","type":"paragraph","data":{"text":"16.1 We are responsible for providing the travel services included in your booking in accordance with applicable law."}},{"id":"R0a4PbGMHm","type":"paragraph","data":{"text":"16.2 We shall not be liable for losses resulting from:"}},{"id":"10DegKWToW","type":"list","data":{"style":"unordered","items":[{"content":"Acts or omissions of the traveller;","items":[]},{"content":"Third parties unconnected with the contracted services;","items":[]},{"content":"Unavoidable and extraordinary circumstances;","items":[]},{"content":"Events beyond our reasonable control.","items":[]}]}},{"id":"mnrP80_dF4","type":"paragraph","data":{"text":"16.3 Nothing in these Terms excludes liability where exclusion is prohibited by law, including liability for death or personal injury caused by negligence."}},{"id":"NCvEiTpHEs","type":"header","data":{"text":"17. Force Majeure","level":2}},{"id":"Or7t3nGcA2","type":"paragraph","data":{"text":"We shall not be liable for failure or delay in performing our obligations due to unavoidable and extraordinary circumstances including but not limited to:"}},{"id":"zld-WYtU8l","type":"list","data":{"style":"unordered","items":[{"content":"Natural disasters;","items":[]},{"content":"Floods;","items":[]},{"content":"Wildfires;","items":[]},{"content":"Severe weather;","items":[]},{"content":"Epidemics or pandemics;","items":[]},{"content":"Government restrictions;","items":[]},{"content":"Strikes;","items":[]},{"content":"Civil unrest;","items":[]},{"content":"Acts of terrorism.","items":[]}]}},{"id":"M4CytlW3gz","type":"header","data":{"text":"18. Complaints","level":2}},{"id":"-1njB0ts_a","type":"paragraph","data":{"text":"18.1 Any complaint should be reported immediately to our emergency contact service."}},{"id":"wNzSnhTF3p","type":"paragraph","data":{"text":"18.2 If the issue cannot be resolved during the holiday, a written complaint should be submitted within 28 days of the holiday end date to:&nbsp;<a href=\"mailto:info@caminomediterraneo.com\">info@caminomediterraneo.com<\/a>."}},{"id":"ep2glaWRtr","type":"paragraph","data":{"text":"18.3 We will investigate and respond within a reasonable timeframe."}},{"id":"2GZQWjR5Ck","type":"header","data":{"text":"19. Data Protection","level":2}},{"id":"XZ67PaGiMM","type":"paragraph","data":{"text":"19.1 Personal data will be processed in accordance with our Privacy Policy and applicable data protection legislation, including the GDPR."}},{"id":"rWaW8TR4MK","type":"paragraph","data":{"text":"19.2 Personal information may be shared with accommodation providers, luggage transfer operators and other suppliers solely for the purpose of delivering your holiday."}},{"id":"sSvQ7L_eAN","type":"header","data":{"text":"20. Intellectual Property","level":2}},{"id":"gbZ1rmi4iB","type":"paragraph","data":{"text":"All route notes, maps, GPS tracks, photographs, website content and marketing materials remain our intellectual property unless otherwise stated."}},{"id":"xg153us7J-","type":"paragraph","data":{"text":"They may not be copied, distributed or commercially exploited without our prior written consent."}},{"id":"0eLARnWp0L","type":"header","data":{"text":"21. Financial Protection and Package Travel Rights","level":2}},{"id":"1TDjBC6Rxu","type":"paragraph","data":{"text":"Where applicable, your booking may constitute a package holiday under applicable European and Spanish legislation."}},{"id":"wn2iOvI5yP","type":"paragraph","data":{"text":"Travellers may benefit from rights provided under the EU Package Travel Directive and relevant Spanish consumer protection laws."}},{"id":"J07vuqgxkC","type":"paragraph","data":{"text":"Details of any applicable insolvency protection arrangements will be provided before booking."}},{"id":"-vWC3SPC8x","type":"header","data":{"text":"22. Governing Law and Jurisdiction","level":2}},{"id":"1XkMNpfec8","type":"paragraph","data":{"text":"These Terms and Conditions shall be governed by the laws of Spain."}},{"id":"0MWSdhUKsT","type":"paragraph","data":{"text":"Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Spain, unless mandatory consumer protection laws provide otherwise."}},{"id":"PGUDNdCj76","type":"header","data":{"text":"23. Contact Information","level":2}},{"id":"_1rKAW1wdb","type":"paragraph","data":{"text":"Camino Mediterraneo Malaga SL"}},{"id":"8UwnC_k4gk","type":"paragraph","data":{"text":"Paseo Gibralfaro G3, 29639&nbsp;Benalmadena"}},{"id":"n1P26TQ4-b","type":"paragraph","data":{"text":"E-mail:&nbsp;<a href=\"mailto:info@caminomediterraneo.com\">info@caminomediterraneo.com<\/a>"}},{"id":"qObu5uLHZy","type":"paragraph","data":{"text":"<a href=\"mailto:info@caminomediterraneo.com\"><\/a>Tlf. +34 638 592 498"}},{"id":"VPctBug66W","type":"paragraph","data":{"text":"CIF: B93249092\\"}}],"version":"2.31.0"}